Creating a Subscription

• Log in to your CatalogIt account from your desktop or laptop computer.
• Click on the Main Menu in the upper-left corner.
• Click "Settings".
• Click “Subscription”.
• Select Plan Size, Billing Frequency, and any desired add-on.  You can also select add-on's at a later time!
• Enter card information.

If you would prefer to receive and pay by invoice, please contact us at support@catalogit.app and we'll be happy to set that up for you!

Updating Billing Information

Billing information can be updated by the account owner that created the subscription. 

The account owner that created the subscription can log in, click the Main Menu, Subscription, then click, “Update Billing Information”.

If the person who created the subscription is no longer with your organization, please contact us at support@catalogit.app and we'll work with you to update your subscription!

Canceling a Subscription

To cancel your subscription:

• Log in to your CatalogIt account from your desktop or laptop computer.
• Click on the Main Menu in the upper-left corner.
• Click "Settings".
• Click “Subscription”.
• Click on the "trash can" icon next to the subscription. 

At the end of your subscription period, your account will revert to read-only status. After it reverts to read-only status, you will be able to see and export your data, but you will not be able to edit the data. You can resume working in your account at any time by re-subscribing.

Adding Additional Users to Your Subscription

Subscribed Personal accounts include 3 users. Subscribed Museum, Organization, and Conservator accounts include 10 users. Additional users can be added for a fee of $80 annually, or $8 monthly, per additional user, to any account type.

To add additional users to your subscription:

• Log in to your CatalogIt account from your desktop or laptop computer.
• Click on the Main Menu in the upper-left corner.
• Click "Settings".
• Click “Subscription”.
• Select “Add Subscription” — You are adding a subscription for your additional user(s).
• Check "Additional Users".
• Add the number of additional users you would like. Here you can select whether you'd like to pay for them monthly or annually.
• Click Next and complete the credit card information.

Video Resource - Adding Users to Your Subscription